Service Support

Refunds and Returns

Do you accept returns?

Apart from defective or broken products, all sales are final. If you recieved a damage device from us or if it breaks during routine use within the first 6 months, we will make every effort to replace it as soon as possible.

How do I initiate a replacement for a broken or defective product?

Send an email to Please include a photo of the defective device and a brief description of how it was damaged. A Return Merchandise Authorization (RMA) number will be created and a return shipping label will be provided to you. Attach it to the outside of the package and drop it off in the mail. Once received by us and proven to be defective, a new one will be sent to you free of charge.

Do you offer a military / LEO discount?

Yes, we provide a 10% discount to all military and law enforcement personnel. Send an email to with photo ID verification and we will provide you with a discount code.

Do you provide bulk purchase discounts for police departments, military units, kit shops and group buys?

Yes, email to inquire.

Contact Us

Canada (236) 429-6204

International 1 (877) 631-8931

Mailing Address

PO Box 30044, Vancouver BC
V6P 5A0, Canada

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